FAQ

Yes, you can! With the "Style with Items" feature, you can keep the clothes you’ve already picked, and AI will complete your outfit by choosing only the missing categories from your closet. [Great for moments like these] If you’ve already chosen your top and shoes but can’t decide on an 'Outerwear', simply select 'Outerwear' to get matching recommendations. When you want to add finishing touches to your completed outfit with accessories like jewelry, bags, or hats, you can also select the desired category to finish off the look. [When in doubt, use "Let AI choose"] If you're not sure which category to pick, select "Let AI choose." AI will figure out what’s missing from your current outfit and take care of everything, from selecting the right categories to completing the look. [Please note] Items that cannot be worn together with your starting item will not be recommended. For example, if you choose pants as your starting item, items that can't be paired with them—such as other pants, skirts, or dresses—will not be recommended.

Take a photo of your clothes or select one from your gallery, and our AI will automatically remove the background and fill in details like category and color for easy registration. You can snap multiple photos in succession to upload them all at once, or separate multiple pieces from a single photo into individual Items. If taking photos feels like too much work, you can also import clothes from your online shopping order history or purchase emails (via Gmail link or email forwarding) and select only the ones you want to add to your Closet. Please review the imported product details and edit them if needed before adding them.

Yes. You can import clothes from your purchase history across most online stores, not just a select few. [How to Import] 1. Search for or select a store from the list in the app, then log in directly within the in-app screen. 2. Go to your purchase (order) history page. You can also open an individual order details page. 3. Tap the 'Import' button. 4. Select the clothes you want from the imported Items and add them to your Closet. [How We Handle Your Personal Information] Acloset does not collect or store your store account passwords. Sensitive information such as buyer names, addresses, and payment methods is automatically excluded. The information imported includes the order number, order date, order status, product name, brand, price, quantity/options, product image, and product page link. [Please Note] Depending on the store's page layout, some Items may not be imported, or their images may be missing. For Items without images, you can add them using 'Find a photo' or Beautify. If a security check (CAPTCHA) appears, please complete the verification on the store screen before continuing.

Yes. You can add clothes to your Closet using order confirmation emails from your online purchases. Go to 'Import your receipts' in the app and choose whichever method is most convenient for you. [Connect Gmail] Connecting your Gmail account will find clothes from past purchase emails and automatically scan new ones as they arrive. To find older emails, use 'Import 6 more months' to search back up to 5 years. [Forward Emails] If you use an email service other than Gmail or prefer not to connect your account, simply forward your order confirmation emails to the unique forwarding address shown in the app. You can also set up auto-forwarding in your email service to automatically send future purchase emails. It may take a few minutes for forwarded items to appear. Items found through either method will not be saved automatically. Simply select only the Items you want and add them to your Closet. [How We Handle Your Personal Information] Gmail is connected with read-only access and only scans shopping receipt emails. We do not store original email contents; only the sender, date, subject line, and shopping-related information are saved. Gmail scan history is automatically deleted after 7 days. You can disconnect your account at any time in the app's Gmail settings, and any clothes already added will remain in your Closet.

Outfit recommendations appear when you have enough clothes registered to create combinations suitable for the current weather. Please make sure you have a balanced selection of tops, bottoms, outerwear, and more registered in your closet. It is also important that each item's details and attributes are entered accurately. You can customize your recommendation criteria in the Outfit recommendation settings, so be sure to check if too many items have been excluded.

AI recommends outfits by analyzing your Closet, the weather, and the occasion. You will get even better recommendations when your clothing images are clear and their item details are accurate. You can also chat with the AI Stylist about your preferences for more tailored recommendations.

Try-On is a feature that lets you dress an AI avatar created from your photo in your own clothes, wishlist items, or recommended outfits. Simply select a photo in the app to generate your avatar, pick the clothes you want to try on, and see the results. You can also save styles you like as an Outfit or a daily record. Creating an avatar and using Try-On requires an account, and the number of available uses may vary depending on current account policies.

Whether it's a selfie, mirror shot, full-body photo, or wrinkled clothes, the AI automatically detects each piece of clothing, restores it cleanly as if taken by a professional photographer, and saves it individually to your closet. With just a single selfie, you can easily add neat, studio-quality items to your closet.

In the Community, you can explore public outfits shared by other users, leave likes and comments, or save your favorite outfits to Boards. Check out newly posted outfits in the New tab, outfits from users you follow in the Following tab, and popular outfits that are currently buzzing in Trending Ideas. You can also search for outfits, users, and items. [Outfit Visibility] Only outfits set to public will be visible in the Community, and OOTDs are never shared to the Community. You can set individual outfits to private or switch your entire account to private mode. Please note that you cannot create new posts while in private mode. [Report & Block] You can report or block inappropriate outfits or users. Reported outfits will no longer appear on your screen, and blocking a user prevents both of you from viewing each other's outfits and profiles. You can browse the Community without signing up, but you must create an account to like, save, and follow.

Acloset offers two types of home screen widgets. - Acloset Outfit Suggestion: Shows AI-recommended outfits tailored to the day's weather. Tap the 'Next' button to browse other suggestions. - Acloset OOTD: Displays the outfit you have planned on your calendar for the day. The widgets also show the date along with the day's high and low temperatures, switching to the forecast for the next day starting at 6 PM. [How to Add] 1. Touch and hold an empty area on your phone's home screen. 2. Tap Add Widget and search for 'Acloset'. 3. Select the widget you want and add it. If you cannot find the widgets, please update the app to the latest version. You can also check how to add widgets in the 'Widgets' menu on My Page within the app. Please note that widget buttons are not supported on iOS 15 and 16.

The Acloset Chrome extension is supported on Chrome 114 and above. After installing it from the Chrome Web Store, please log in with the Acloset account created on your iOS or Android app. Clothes saved from shopping pages will be added to your Acloset Closet or Wishlist, and you can also check your Closet and Wishlist on your PC. Please note that you cannot create a new account in the extension. If you are a new user, please sign up via the mobile app first.

Yes. Even before signing up, you can add clothes using photos, import items into your Closet from your purchase history or email receipts, and create wishlists. However, features such as Try-On, payments/subscriptions, certain Explore and Community features, and rewards require an account. When logging in to an existing account, you can choose whether to transfer the clothes and wishlists saved as a guest to your account.

Acloset is free for up to 100 items, with access to all features in the app. A monthly subscription is required if you exceed 100 items.

Invite your friends to Acloset and share your referral code. Once a friend signs up using your code and adds an item of clothing, you will permanently receive 5 bonus Closet slots. You can invite up to 5 friends.

Acloset currently supports 18 languages! We support English, Korean, French, Spanish, Chinese (Simplified & Traditional), Japanese, German, Portuguese, Italian, Russian, Ukrainian, Polish, Dutch, Turkish, Indonesian, Arabic, and Vietnamese.

You can delete your account in the app by going to Settings > Account > Delete Account and following the on-screen instructions. Once deleted, your account and service data cannot be recovered, with the exception of information that must be retained in accordance with applicable laws or our Privacy Policy. Please note that deleting your account does not automatically cancel any active paid subscriptions, so make sure to cancel them separately through the App Store or Google Play. If you have any inquiries regarding your personal data, please contact support@acloset.app.